Privacy Policy | Embrace Jewellery

At Embrace Jewellery, we value your privacy and are committed to safeguarding your personal information. This privacy policy explains how we collect, use, and protect your data, along with your rights and choices regarding its use. If you have any questions or concerns, please contact us at contact.embracejewellery@gmail.com.

Section 1: Why Do We Need Your Information?

Embrace Jewellery uses information from our interactions with you to provide high-quality products and services. We respect your privacy and prioritise the security of your information. This policy outlines what, why, and how we use your data, your rights and opinions concerning its use, and who we share it with.

Section 2: How We Collect Your Information

We collect personal information when you interact with us or use our services, such as placing an order or contacting us directly. Additionally, we analyse how visitors use our website to improve customer experience.

We collect information:

During the order process (e.g., for payment and delivery).
When you contact us via email or message.
As you browse and interact with our site.

Section 3: What Information Do We Collect?

We collect the following types of information:

Your name, contact details, delivery address, order details, and payment information when you place an order.
Feedback, messages, and interactions on our site.
Data related to your website usage for analytics.

We do not collect sensitive personal data.

Section 4: How We Use Your Information

We process your data lawfully under data protection regulations for the following purposes:

Providing Services:
- Grant access to relevant site features.
- Fulfil your orders and process payments.
- Contact you for service-related inquiries.
Improvement & Support:
- Personalise your experience.
- Enhance customer support efficiency.
- Collect feedback and make necessary updates.
Legal Obligations:
- Retain records of your order(s).
- Comply with regulatory requirements.

Your comments and feedback may be used on our website or in marketing materials. We will only identify you by your name if necessary.

Section 5: Consent

How We Obtain Your Consent When you provide personal information to complete a transaction, verify your payment method, place an order, or arrange delivery, we assume you consent to its collection and use for that purpose. For secondary uses like marketing, we will either ask for your explicit consent or provide an opt-out option.

Withdrawing Your Consent You can withdraw consent at any time by contacting us at contact.embracejewellery@gmail.com.

Section 6: Retention of Your Information

We retain your information only as long as necessary for the purposes outlined above or to meet legal obligations. When determining retention periods, we consider:

Contractual obligations and statutory limitations.
Regulatory requirements.
Potential disputes or legitimate interests.

Afterwards, we securely erase your data.

Section 7: Disclosure

Your personal information may be disclosed:

To comply with legal requirements.
If necessary to enforce our Terms of Service.

Section 8: Third-Party Services

We may share data with third-party providers, such as payment gateways, to complete your transactions. Please refer to their privacy policies to understand how they handle your information. Be aware that third-party providers may be subject to different jurisdictional laws.

Section 9: Security

We follow industry best practices to protect your information from unauthorised access, loss, or misuse.

Section 10: Age of Consent

By using this site, you represent that you are at least the age of majority in your country of residence or have obtained parental consent for minor dependents.

Section 11: Changes to This Privacy Policy

We may update this policy periodically. Changes will take effect immediately upon posting. For significant updates, we will notify users via email or through prominent site notices.

Questions and Contact Information

For enquiries, corrections, complaints, or to access your personal data, please contact us at: contact.embracejewellery@gmail.com